Service Advisor Job Description Honda
Verifies warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer rapport and records.
Service advisor job description honda. Dealership service advisor, honda of jefferson city as a service advisor at honda of jefferson city, you will own our customer’s experience in the service lane. Provide outstanding customer service across telephone,… …we are seeking a dedicated individual who enjoys a fast paced environment and can deliver extraordinary high quality customer service…lexus of north miami, a dealership in the craig zinn automotive group, is looking for a dedicated service advisor to join the service team.
A service advisor is a liaison between service technicians and customers in a car dealership. Initiates automotive services and repairs by ascertaining performance problems and services requested. They assist customers in determining problems with their vehicles while providing accurate repair descriptions to technicians.
Typically part of a dealership team, automotive service advisors are the ones who prepare work orders for dealership mechanics. A service advisor is a liaison between service technicians and customers in a car dealership. The automotive service advisor acts as the bridge between the customer and the mechanic.
The service advisor is the face of the dealership for service customers. Service advisors greet the customer as they arrive in the maintenance area and talk with her to find out what services she wants or what problems she is experiencing with her vehicle. Participate in sales activities, launching events and road shows.
In addition, they are responsible for greeting clients,…. This is why you need to be utterly familiar with the job description as well as the company culture. As a service advisor, you will be responsible for communicating with customers to determine which repairs are necessary, submitting work orders to technicians, ordering needed parts and collecting payment after repairs are completed.
…the service advisor… * a team player with a positive attitude * working knowledge of the cdk drive operating system and warranty procedures would be an asset as a service advisor… Manage the delivery process of new cars to customers. As a service advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations.
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